Telecom

Real‑time AI for Telecom Sales & Service

ConnectNow transforms sales and service interactions with real‑time, AI‑driven virtual experiences. It seamlessly integrates multimodal AI (video, voice, and chat) with human interactions to boost connections and conversions. AI agents handle repetitive tasks, freeing humans to focus on sales and personalized service. Built for businesses of every size and sector, ConnectNow is intuitive, scalable, and ready for everyone.

Key Features for Telecom

Purpose‑built capabilities that improve conversion, reduce costs, and increase first‑contact resolution.

AI‑Powered Customer Support

ConnectNow’s intelligent AI agents instantly handle common telecom queries like billing, plan upgrades, and network issues, reducing wait times and ensuring round-the-clock assistance for customers.

Seamless Human–AI Collaboration

Routine inquiries are resolved by AI, while complex cases are smoothly transitioned to human agents, ensuring customers always receive accurate, personalized, and efficient support.

Multimodal Engagement (Video, Voice, Chat)

Customers can interact through video, voice, or chat, enabling telecom companies to provide flexible, real-time support and sales guidance across multiple channels.

Scalable & Cost‑Effective Service Delivery

Designed for businesses of all sizes, ConnectNow helps telecom providers scale their support operations without adding extra staff, lowering costs while enhancing customer satisfaction.