Contact Information:

If you contact us for support or provide feedback, we may collect your name, email address, and any other information you provide in your communication.

Usage Data:

We collect information about how you or your customers use the App, such as the features you or your customer access such as customer chats, calls, inquiries and the time and date usage to provide you in your connectNow.ai dashbords and reports to help your business. These set of information also may be used to provide a usage based billing based on the plan you sign up with us.

Device Information:

We may collect information about your customer’s device including the device type, operating system, unique device identifiers (such as advertising identifiers), IP address, and mobile network information.

Location Data:

With user’s consent, we may collect precise or approximate location data from device. Users can typically control location sharing through your device settings.

Payment Information:

We may collect your payment information, if you are purchasing our product or service directly, such as credit card details or other payment method information. Please note that we often use third-party payment processors, and we may not directly store your full payment details.

Other Information:

Any other information you voluntarily provide to us.

1. Provide, operate, and maintain the App.
2. Personalize your experience and provide content tailored to your interests.
3. Communicate with you, including responding to your inquiries and providing support.
4. Send you updates, notifications, and promotional materials (where permitted by law and with your consent where required).
5. Process payments and fulfill transactions (if applicable). Monitor and analyze App usage and trends to improve the App's functionality and user experience.
6. Other Information: Any other information you voluntarily provide to us.

1. We use your information to provide you the best service. We will not sell your personal information with any third party companies. We may share your information to our partners only for certain functions such as payment processing gateway or hosting. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
2. Legal Authorities: We may disclose your personal information to law enforcement agencies, government bodies, or other third parties if required by law.
3. Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to a successor entity. We will notify you of such a transfer and any changes to this Privacy Policy.
4. Aggregated and Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including analytics and research.
5. Data Security: We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.